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Xbox 360 Console & Profile Ban Q&A
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Xbox 360 Console & Profile Ban Q&APosted:
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Joined: Apr 01, 201014Year Member
Posts: 1,204
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Status: Offline
Joined: Apr 01, 201014Year Member
Posts: 1,204
Reputation Power: 71
This is all from xbox.com Thought it would help a few people out.
Console Ban Q & A:
Q: Why won't my post about a console ban appear on this forum?
A: Any posts regarding console bans will not be answered by the Enforcement Team and will be deleted
Q: How do I tell if my console is banned?
A: Your console is banned if you see the following text when you attempt to log on:
"This console has been banned for violations of the Terms of Use. To protect the Xbox Live service and its
members, Microsoft does not provide details about console bans. There is no recourse for Terms of Use
violations".
Alternatively, if you get the extended status codes from the network troubleshooter and you see that you
have Z:8015-190D, then your console has been banned.
Q: Why did my console get banned?
A: Microsoft does not provide specific details as to why a particular console is banned. Typical reasons include
but are not limited to:
Piracy/Theft
Cheating
Fraud
Phishing
Nudity
Sexually Explicit Material
Account Selling/Account Tampering
Q: I didn't do any of that stuff, my <Friend> did it, can you
unban my console?
A: You are responsible for your account and console. Your console will not be unbanned.
Q: How do I appeal a console ban?
A: There is no appeal for a console ban. Microsoft will not ban a console without
overwhelming evidence that it has been used to violate the Code of Conduct or Terms of Use.
Q: My console was banned, can I get a new console and still play on Xbox LIVE?
A: Yes. Your console was banned but not your gamertag account. This is only as long as your gamertag account is in good standing and hasn't been banned for violations.
Q: Can I use my hard drive from my banned box to a new one?
A: Yes. Normally moving the hard drive to another Xbox will not result in that Xbox being banned, unless it is tampered with or you play illegitimate copies of games on it. You will need to re-download any content (map packs, games,etc) that was purchased legitimately. Anything that was not legit will be forfeited. License Migration Tutorial
Q: I'm trying to transfer my game save from my banned console to my new one but it says it is corrupted?
A: No, you can not save it from the banned console. You will have to start all over.
Q: I didn't receive an email about my console being banned?
A: You won't. Emails are only sent out for gamertag and profile account suspensions.
Q: What happens to my DLC upon console ban?
A: Nothing. If your account has not been banned, you are still able to recover your account onto an unmodified console. This includes accessing your purchased content and your profile, with achievements as it existed prior to the console ban.
However: In the event that your (gamertag profile) account is permanently suspended then all content, licenses and any points on that account at the time of suspension are forfeited.
But it was legally downloaded and paid for: You were denied access to said content legally when you violated the Terms of Use that you agreed to.
Q: Why can't I modify my console, I mean it's mine, I purchased it?
A: You may have purchased the console but MS own the "Intellectual Property" contained within and thus has the right to control modding for the benefit of every community user on Xbox LIVE.
Q: Someone has stolen my account and now I'm banned.
A: You are solely responsible for your account. Your password, access to it, the strength of it, and all your secret question information, are 100% up to you to secure.
Q: What if the store gives me a game before it's release date, will I be banned?
A: If the game is a legitimate copy, you should not be banned.
Q: Why didn't I get a warning or a second chance?
A: You were warned when you read and signed up to register for the Xbox Forums & for Xbox LIVE. There are no second chances.
Q: If I get a local shop to fix my Xbox 360 console, will it get banned?
A: If your console is "repaired" by ANYONE other than the "Official Microsoft Repair Center" then you WILL run the risk of having your console banned. The purpose of this is to protect the "Intellectual Property" contained within that you do not own.
For more information about Console Bans, consult [ Register or Signin to view external links. ] .
Account Suspension Q & A:
Q: I did not receive an email about my suspension, what do I do?
A: An email will always be sent to the email address associated with your Windows LIVE ID. If you no longer use that email account or do not have access to it you will have to change it.
How to change the Windows LIVE ID that is associated with your Gamertag
Q: If I get into trouble or banned on the Xbox.com Forums, can I get suspended from Xbox LIVE?
A: Yes. The Terms of Use and Code of Conduct apply here on Xbox.com as well as Xbox Live.
Q: How long does it take to get my question answered on the forums?
A: There is no response time for the forum. You may wait 5 minutes, you may wait a few days, it depends on (a) the workload of the team and (b) the nature of your question, especially as it relates to (a).
Q: Why didn't I get a warning or a second chance?
A: You were warned when you read and signed up to register for the Xbox Forums & for Xbox LIVE. There are no second chances.
Q: My temporary Ban is up but I still can't play online?
A: Your ban will end at approximately the same time it was issued but times can fluctuate.
Q: Why I am receiving a Forced Name Change on my gamertag?
A: Your tag, or part of it in some shape way or form is against the Terms Of Use or Code Of Conduct. Since Xbox LIVE is world-wide it may have an offensive definition in another language than it does in your own native language.
Q: Can I get suspended because someone doesn't like me and files a complaint?
A: Nobody will get suspended just because someone alleges someone did something, or if someone is mad
at you and files a complaint. You would not be suspended until we have enough supporting evidence regarding the complaint. Suspensions are only issued based on the review of evidence. In fact, people that abuse the complaint system in this way will most likely get themselves suspended as that is a clear violation
of the Terms of Use.
Q: Can my bad rep get me suspended?
A: Rep factor has no influence on suspensions and/or bans. It is merely Vanity.
Q: I did not receive an email about my suspension, what do I do?
A: An email will always be sent to the email address associated with your Windows LIVE ID. If you no longer use that email account or do not have access to it you will have to change it.
How to change the Windows LIVE ID that is associated with your Gamertag
Q: If I get into trouble or banned on the Xbox.com Forums, can I get suspended from Xbox LIVE?
A: Yes. The Terms of Use and Code of Conduct apply here on Xbox.com as well as Xbox Live.
Q: How long does it take to get my question answered on the forums?
A: There is no response time for the forum. You may wait 5 minutes, you may wait a few days, it depends on (a) the workload of the team and (b) the nature of your question, especially as it relates to (a).
Q: Why didn't I get a warning or a second chance?
A: You were warned when you read and signed up to register for the Xbox Forums & for Xbox LIVE. There are no second chances.
Q: My temporary Ban is up but I still can't play online?
A: Your ban will end at approximately the same time it was issued but times can fluctuate.
Q: Why I am receiving a Forced Name Change on my gamertag?
A: Your tag, or part of it in some shape way or form is against the Terms Of Use or Code Of Conduct. Since Xbox LIVE is world-wide it may have an offensive definition in another language than it does in your own native language.
Q: Can I get suspended because someone doesn't like me and files a complaint?
A: Nobody will get suspended just because someone alleges someone did something, or if someone is mad
at you and files a complaint. You would not be suspended until we have enough supporting evidence regarding the complaint. Suspensions are only issued based on the review of evidence. In fact, people that abuse the complaint system in this way will most likely get themselves suspended as that is a clear violation
of the Terms of Use.
Q: Can my bad rep get me suspended?
A: Rep factor has no influence on suspensions and/or bans. It is merely Vanity.
Console Ban Q & A:
Q: Why won't my post about a console ban appear on this forum?
A: Any posts regarding console bans will not be answered by the Enforcement Team and will be deleted
Q: How do I tell if my console is banned?
A: Your console is banned if you see the following text when you attempt to log on:
"This console has been banned for violations of the Terms of Use. To protect the Xbox Live service and its
members, Microsoft does not provide details about console bans. There is no recourse for Terms of Use
violations".
Alternatively, if you get the extended status codes from the network troubleshooter and you see that you
have Z:8015-190D, then your console has been banned.
Q: Why did my console get banned?
A: Microsoft does not provide specific details as to why a particular console is banned. Typical reasons include
but are not limited to:
Piracy/Theft
Cheating
Fraud
Phishing
Nudity
Sexually Explicit Material
Account Selling/Account Tampering
Q: I didn't do any of that stuff, my <Friend> did it, can you
unban my console?
A: You are responsible for your account and console. Your console will not be unbanned.
Q: How do I appeal a console ban?
A: There is no appeal for a console ban. Microsoft will not ban a console without
overwhelming evidence that it has been used to violate the Code of Conduct or Terms of Use.
Q: My console was banned, can I get a new console and still play on Xbox LIVE?
A: Yes. Your console was banned but not your gamertag account. This is only as long as your gamertag account is in good standing and hasn't been banned for violations.
Q: Can I use my hard drive from my banned box to a new one?
A: Yes. Normally moving the hard drive to another Xbox will not result in that Xbox being banned, unless it is tampered with or you play illegitimate copies of games on it. You will need to re-download any content (map packs, games,etc) that was purchased legitimately. Anything that was not legit will be forfeited. License Migration Tutorial
Q: I'm trying to transfer my game save from my banned console to my new one but it says it is corrupted?
A: No, you can not save it from the banned console. You will have to start all over.
Q: I didn't receive an email about my console being banned?
A: You won't. Emails are only sent out for gamertag and profile account suspensions.
Q: What happens to my DLC upon console ban?
A: Nothing. If your account has not been banned, you are still able to recover your account onto an unmodified console. This includes accessing your purchased content and your profile, with achievements as it existed prior to the console ban.
However: In the event that your (gamertag profile) account is permanently suspended then all content, licenses and any points on that account at the time of suspension are forfeited.
But it was legally downloaded and paid for: You were denied access to said content legally when you violated the Terms of Use that you agreed to.
Q: Why can't I modify my console, I mean it's mine, I purchased it?
A: You may have purchased the console but MS own the "Intellectual Property" contained within and thus has the right to control modding for the benefit of every community user on Xbox LIVE.
Q: Someone has stolen my account and now I'm banned.
A: You are solely responsible for your account. Your password, access to it, the strength of it, and all your secret question information, are 100% up to you to secure.
Q: What if the store gives me a game before it's release date, will I be banned?
A: If the game is a legitimate copy, you should not be banned.
Q: Why didn't I get a warning or a second chance?
A: You were warned when you read and signed up to register for the Xbox Forums & for Xbox LIVE. There are no second chances.
Q: If I get a local shop to fix my Xbox 360 console, will it get banned?
A: If your console is "repaired" by ANYONE other than the "Official Microsoft Repair Center" then you WILL run the risk of having your console banned. The purpose of this is to protect the "Intellectual Property" contained within that you do not own.
For more information about Console Bans, consult [ Register or Signin to view external links. ] .
Account Suspension Q & A:
Q: I did not receive an email about my suspension, what do I do?
A: An email will always be sent to the email address associated with your Windows LIVE ID. If you no longer use that email account or do not have access to it you will have to change it.
How to change the Windows LIVE ID that is associated with your Gamertag
Q: If I get into trouble or banned on the Xbox.com Forums, can I get suspended from Xbox LIVE?
A: Yes. The Terms of Use and Code of Conduct apply here on Xbox.com as well as Xbox Live.
Q: How long does it take to get my question answered on the forums?
A: There is no response time for the forum. You may wait 5 minutes, you may wait a few days, it depends on (a) the workload of the team and (b) the nature of your question, especially as it relates to (a).
Q: Why didn't I get a warning or a second chance?
A: You were warned when you read and signed up to register for the Xbox Forums & for Xbox LIVE. There are no second chances.
Q: My temporary Ban is up but I still can't play online?
A: Your ban will end at approximately the same time it was issued but times can fluctuate.
Q: Why I am receiving a Forced Name Change on my gamertag?
A: Your tag, or part of it in some shape way or form is against the Terms Of Use or Code Of Conduct. Since Xbox LIVE is world-wide it may have an offensive definition in another language than it does in your own native language.
Q: Can I get suspended because someone doesn't like me and files a complaint?
A: Nobody will get suspended just because someone alleges someone did something, or if someone is mad
at you and files a complaint. You would not be suspended until we have enough supporting evidence regarding the complaint. Suspensions are only issued based on the review of evidence. In fact, people that abuse the complaint system in this way will most likely get themselves suspended as that is a clear violation
of the Terms of Use.
Q: Can my bad rep get me suspended?
A: Rep factor has no influence on suspensions and/or bans. It is merely Vanity.
Q: I did not receive an email about my suspension, what do I do?
A: An email will always be sent to the email address associated with your Windows LIVE ID. If you no longer use that email account or do not have access to it you will have to change it.
How to change the Windows LIVE ID that is associated with your Gamertag
Q: If I get into trouble or banned on the Xbox.com Forums, can I get suspended from Xbox LIVE?
A: Yes. The Terms of Use and Code of Conduct apply here on Xbox.com as well as Xbox Live.
Q: How long does it take to get my question answered on the forums?
A: There is no response time for the forum. You may wait 5 minutes, you may wait a few days, it depends on (a) the workload of the team and (b) the nature of your question, especially as it relates to (a).
Q: Why didn't I get a warning or a second chance?
A: You were warned when you read and signed up to register for the Xbox Forums & for Xbox LIVE. There are no second chances.
Q: My temporary Ban is up but I still can't play online?
A: Your ban will end at approximately the same time it was issued but times can fluctuate.
Q: Why I am receiving a Forced Name Change on my gamertag?
A: Your tag, or part of it in some shape way or form is against the Terms Of Use or Code Of Conduct. Since Xbox LIVE is world-wide it may have an offensive definition in another language than it does in your own native language.
Q: Can I get suspended because someone doesn't like me and files a complaint?
A: Nobody will get suspended just because someone alleges someone did something, or if someone is mad
at you and files a complaint. You would not be suspended until we have enough supporting evidence regarding the complaint. Suspensions are only issued based on the review of evidence. In fact, people that abuse the complaint system in this way will most likely get themselves suspended as that is a clear violation
of the Terms of Use.
Q: Can my bad rep get me suspended?
A: Rep factor has no influence on suspensions and/or bans. It is merely Vanity.
The following 1 user thanked RossUK for this useful post:
crustyGAMER (06-12-2010)
#2. Posted:
Status: Offline
Joined: Jun 24, 200914Year Member
Posts: 6,735
Reputation Power: 1134
Status: Offline
Joined: Jun 24, 200914Year Member
Posts: 6,735
Reputation Power: 1134
We could of not possibly checked the website for these Faq's
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- 0not useful
#3. Posted:
Status: Offline
Joined: Apr 04, 201014Year Member
Posts: 6,113
Reputation Power: 178
Status: Offline
Joined: Apr 04, 201014Year Member
Posts: 6,113
Reputation Power: 178
Great Post, I Like That I Know The Details
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#4. Posted:
Status: Offline
Joined: Apr 01, 201014Year Member
Posts: 1,204
Reputation Power: 71
Status: Offline
Joined: Apr 01, 201014Year Member
Posts: 1,204
Reputation Power: 71
I_MOD_ZOMBIES wrote Great Post, I Like That I Know The Details
cheers
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#5. Posted:
Status: Offline
Joined: Apr 03, 201113Year Member
Posts: 160
Reputation Power: 7
Status: Offline
Joined: Apr 03, 201113Year Member
Posts: 160
Reputation Power: 7
mehhh. my console got banned because i posting my gamertag on youtube and all my haters file complaint-ed me... so i got a ps3 because microsoft need to do there jobs propperly provide reasons why our consoles are banned and check them there selves instead of letting the system do it..
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#6. Posted:
Status: Offline
Joined: Jun 08, 201112Year Member
Posts: 426
Reputation Power: 22
Status: Offline
Joined: Jun 08, 201112Year Member
Posts: 426
Reputation Power: 22
Wow i just checked on Xval and my xbox is flagged for console ban. Failed AP 2.5 challenge.
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#7. Posted:
Status: Offline
Joined: Dec 08, 201013Year Member
Posts: 487
Reputation Power: 19
Status: Offline
Joined: Dec 08, 201013Year Member
Posts: 487
Reputation Power: 19
-IDOCODWAWLOBBIESXD- wrote Wow i just checked on Xval and my xbox is flagged for console ban. Failed AP 2.5 challenge.
Dude, i checked ages ago. after the new update, if u cant play backups. dont play em and ur fine.
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