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Steam has the worst support system ever >.<
Posted:
Steam has the worst support system ever >.<Posted:
Status: Offline
Joined: Apr 30, 20159Year Member
Posts: 99
Reputation Power: 6
Status: Offline
Joined: Apr 30, 20159Year Member
Posts: 99
Reputation Power: 6
I was recently flagged for "Fraudulent Activity" on steam.
The reason for that is because i've made a lot of purchases without verifying the credit card i was using was mine.
I posted a ticket on steam support with my recent credit card statement and proof that the card was mine, and they haven't replied. It has been 3 days since I have posted this ticket.
They are a multimillion dollar gaming platform and they don't even have a support phone number.
Since they flagged me for fraud, they refunded every game I've purchased with that card (Which is everything). And now I have absolutely 0 games to play until they fix my account.
The reason for that is because i've made a lot of purchases without verifying the credit card i was using was mine.
I posted a ticket on steam support with my recent credit card statement and proof that the card was mine, and they haven't replied. It has been 3 days since I have posted this ticket.
They are a multimillion dollar gaming platform and they don't even have a support phone number.
Since they flagged me for fraud, they refunded every game I've purchased with that card (Which is everything). And now I have absolutely 0 games to play until they fix my account.
#2. Posted:
Status: Offline
Joined: Mar 08, 201014Year Member
Posts: 3,544
Reputation Power: 206
Status: Offline
Joined: Mar 08, 201014Year Member
Posts: 3,544
Reputation Power: 206
That's your own fault for not verifiying with you bank/CC company.
3days LOL, you must be crazy to think you'll get a response within the first week.
They're so backlogged that even the bots take days to respond.
IMO Just wait it out, check out G2A and buy a game cheap just to play.
3days LOL, you must be crazy to think you'll get a response within the first week.
They're so backlogged that even the bots take days to respond.
IMO Just wait it out, check out G2A and buy a game cheap just to play.
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