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My Web app account is locked
Posted:

My Web app account is lockedPosted:

franksmom
  • New Member
Status: Offline
Joined: Nov 09, 201310Year Member
Posts: 10
Reputation Power: 0
Status: Offline
Joined: Nov 09, 201310Year Member
Posts: 10
Reputation Power: 0
my account is locked if anyone knows the problem tell me 10k Prize
#2. Posted:
GBP
  • TTG Addict
Status: Offline
Joined: Apr 04, 201212Year Member
Posts: 2,532
Reputation Power: 119
Status: Offline
Joined: Apr 04, 201212Year Member
Posts: 2,532
Reputation Power: 119
Contact EA & ask them to unlock it.
#3. Posted:
-KieranUK
  • Summer 2019
Status: Offline
Joined: Aug 03, 201013Year Member
Posts: 3,352
Reputation Power: 592
Status: Offline
Joined: Aug 03, 201013Year Member
Posts: 3,352
Reputation Power: 592
The best thing I can suggest is contacting EA help and using the live chat system.

    Click on the following link: [ Register or Signin to view external links. ]
    Make sure you are logged in (top right corner)
    Click on the blue button "Contact a Game Advisor"
    Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    Select the type of issue and the platform you play on, and click on "Find Solutions".
    Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    Select a contact option. Note that you may get different contact options depending on your country


Last edited by -KieranUK ; edited 1 time in total
#4. Posted:
dannyb93
  • TTG Natural
Status: Offline
Joined: Aug 12, 201310Year Member
Posts: 923
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Status: Offline
Joined: Aug 12, 201310Year Member
Posts: 923
Reputation Power: 37
you have to sign in on a trusted console and you will be able to set a new security question. usually happens if someone tries to sign in on your account but they don't know the security answer
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