Xbox 360 Disc Scratching Lawsuit Moves Forward

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Much to the likely chagrin of Microsoft, a federal judge announced this week that he was letting a lawsuit that had to do with the Xbox 360 console scratching some game discs to move forward. Ars Technica is reporting the 9th US Circuit Court of Appeals made the ruling on Monday and basically set the table for Microsoft to have to face off against a potential class-action lawsuit. This ruling is actually the second one that appears to be a rather big loss for the company. In March another court said the firm could be the victims of a class action suit.

The suit, which dates back to 2007 says that Microsoft “negligently designed and manufactured” the Xbox 360. The suit also says that the console was “unable to withstand even the smallest of vibrations, and that during normal game playing conditions discs spin out of control and crash into internal console components, resulting in scratched discs that are rendered permanently unplayable.”

In return, Microsoft has said that the disc-scratching issues affected only 0.4 percent of systems by disc-scratching. The company further argues that the main cause of gouged discs is actually consumer misuse, not a product defect. It appears the company is taking this seriously enough that it has actually included a clause in the Xbox One terms of service that doesn’t allow for people to file class action suits because of any defects with the Xbox One that might be found. That won’t protect the company against whatever is coming when it comes to the Xbox 360.

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Related Forum: Xbox Forum

Source: http://gamingbolt.com/xbox-360-disc-scratching-lawsuit-movies-forward

Comments

"Xbox 360 Disc Scratching Lawsuit Moves Forward" :: Login/Create an Account :: 42 comments

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iTwerkPosted:

xbox 360 discs always scratch so

RobbedPosted:

My old 360 scratched my discs but the new 360s don't.

slapshot101Posted:

I can see this, but disk scratching happens in pretty much anything you put a disk into, and I haven't noticed that any of my 7 Xbox 360's if there slim or phat they scratch more then any other of my devices. I do get scratches from time to time but its really not that big of a deal, just install the game to your HDD and then as long as it can read any part of the disk it will play from that install.

ArzuaPosted:

Futurist It's awful that if I move my Xbox in anyway my disc is ruined


My discs used to scratch on the old 360, with the slim, I haven't had problems.

MacMillerPosted:

Amen to this. So many damaged disks due to a stupid manufacturing flaw

SkittlePosted:

To be fair if they saw this coming they should have said that you can't file a lawsuit in the TOS of the Xbox 360

DeluxeHazardPosted:

CriticaI I think they have learned their lesson,
because on every new console they make
says do not move console unless you eject disc.


Well the fact that if you barely move your console, the disk you are currently playing will get ruined completely. A manufacturer error like this is really unfair to the customer in my opinion.

CriticaIPosted:

I think they have learned their lesson,
because on every new console they make
says do not move console unless you eject disc.

OdinPosted:

Bio My xbox was fully functional and this happened to me on multiple occassions. Wish they took into consideration more for the customers. .4 still seems very low.


Well lets say that there have been 84 million consoles sold (thanks google search) 0.4% of 84 million is 336,000 consoles that have been affected. Lets say each console had one $30 game break to the point that it is unplayable. That is $10,080,000, too much if you ask me.. They could have used a better dvd drive but it doesn't matter now.

BioPosted:

My xbox was fully functional and this happened to me on multiple occassions. Wish they took into consideration more for the customers. .4 still seems very low.