Microsoft surprised by 'how negative' reaction was to Xbox One DRM
"If I had to go back and wish that I could rewind time and redo one thing, that would be the one thing," he told Rev3Games, admitting flaws in the firm's messaging.
"I think with time, people have understood what we were trying to do, and in fact I'm sure you've seen it with the fans. They were saying, 'God, I wish some of this stuff would come back'," he said, likely in reference to the axed Family Sharing plan that would have allowed gamers to share all their games, digital or retail, with friends.
"People got in their minds that what we were trying to do was evil or anti-customer when, in fact, we were looking at what Steam does, we were looking at what iOS is going, we were looking where the customers were going and saying 'I think we can actually give you a better all-digital experience."
"So was I surprised that people had a reaction to it? No. I mean, we knew it was going to be a controversial decision. Was I surprised how negative the reaction was going to be? Yes," said Penello.
"We were surprised at how vocal it was, we were surprised at the reaction and the assumptions that people had about what we were trying to do. So we did the famous '180'."
But Penello insists that an all-digital future is imminent. "Nobody debates there's going to be a world, whether it's this gen, or next-gen, that discs are going to go away, it's gone away in just about every medium," he said.
"I think if anything we thought it was going to happen sooner than the customer. We took a hard stance on it.
"I hope that in some point in the future some of those cool features - some of the Family Sharing, the household sharing stuff, the games are always with you - we want to bring that stuff back."
Posted:
Related Forum: Xbox Forum
Source: http://www.computerandvideogames.com/428147/ms-surprised-by-how-negative-reaction-was-to-xbox-one-drm/
Related Articles
Comments
J17Posted:
I thought I would have been just fine. They made a big push toward no discs but apparently the fans didn't care for it. It won't be long unit discs are completely gone.
Dr-JPosted:
Dr-JTTG_SOX I was surprised to. This could have been the future of gaming.
Maybe they will put it in a couple of years, all it needs is an updstem
*update. I would also hope they do. Steam on a console FTW!
Dr-JPosted:
TTG_SOX I was surprised to. This could have been the future of gaming.
Maybe they will put it in a couple of years, all it needs is an updstem
ZigsPosted:
There was obviously going to be negative feedback. They didn't support their ideas enough. Did they ever explain their idea for having to always be offline?
Dr-PonyfilePosted:
GmlukensCHP i was too. i thought it was a great idea
People just aren't ready for it yet
It's true people are not ready for this yet they would prefare to have a disc personally I would to. 55 a game I would rather have the game to paly from disc but it has its disadvantages of being scratched broken etc laser burn etc, Digital Copies is the way forward and maybe not this next gen but the next gen after that there will not be disks we willl have to wait and see in 2020.
-InsanelyAwesome-Posted:
Its a fact not many like DRM so I am very surprised they never seen that much negative feed back coming their way. As people say why change something which isn't broken.
Latest Downloads
- 01. Mass Effect Legendary Edition: Save Game (Female, earthling, war hero)(0)
- 02. My Summer Car: SaveGame (Satsuma stock, 10500 marks)(0)
- 03. My Summer Car: SaveGame (Satsuma rally, 12k marks, storyline untouched)(0)
- 04. My Summer Car: SaveGame (Stock fully assembled Satsuma, storyline 0%)(0)
- 05. Dying Light: SaveGame (New Game, Nightmare Mode)(2)
- 06. Mass Effect Legendary Edition: Save Game (Male, wanderer, war hero, paragon)(0)
- 07. Dying Light: SaveGame (Storyline 100%, maximum resources)(1)
- 08. My Summer Car: SaveGame (GT Satsuma, perfect save)(1)
- 09. [US] Resident Evil HD Game Save(15)
- 10. [US] Resident Evil HD [CQC FTW](6)
- 11. Dying Light: SaveGame (I'm a Zombie 50LvL)(2)
- 12. BROK The InvestiGator: SaveGame (The game done 100%)(1)
- 13. My Summer Car: SaveGame (White Satsuma, straight from the factory)(0)
- 14. LEGO Pirates of the Caribbean: SaveGame (The Game done 53%)(2)
- 15. Gears Tactics: SaveGame (The game done 100%)(0)
Latest Tutorials
- 01. The Redress Of Mira 100% Walkthrough | Trophy & Achievement(198)
- 02. Russian Pinocchio Quick Trophy Guide(184)
- 03. Venatrix Quick Trophy & Achievement Guide(155)
- 04. Call of the Sea 100% Platinum Walkthrough(228)
- 05. Wire Lips 100% Platinum Walkthrough(191)
- 06. The Expanse 100% Platinum Walkthrough | Trophy & Achievement(220)
- 07. Doctor Who: The Edge of Reality - PS4 Platinum P/Thru(172)
- 08. Doctor Who:The Lonely Assassins - 100% Guide(211)
- 09. DAYMARE 1998 PS4 - Full game 100% TROPHY WALKTHROUGH(181)
- 10. Stray Platinum Walkthrough | Trophy & Achievement Guide(191)
- 11. Raji: An Ancient Epic | Complete Gameplay Walkthrough(208)
- 12. Corpse Killer: 25th Anniversary Edition - Longplay(194)
- 13. Song of Horror: Complete Edition Gameplay Walkthrough(178)
- 14. Remoteness 100% All Trophies Walkthrough(183)
- 15. Detective Inspector Mysterious Clues Platinum Walkthrough(214)
"Microsoft surprised by 'how negative' reaction was to Xbox One DRM" :: Login/Create an Account :: 128 comments