Microsoft updates complaint feature on Xbox Live
Polygon reports that Microsoft quietly started this new practice on Xbox Live earlier this year. In a statement, Microsoft said:
"When a member files a complaint against another player, the complaint feedback feature will notify select complainants that one or more of their complaints have resulted in enforcement action. Members will be notified via in-dash messaging and may view additional information at http://www.xbox.com/live/complaint-feedback.
For example, Xbox Live users may feel they are being bullied or harassed by other members while they are online playing a game. If Microsoft examines the evidence against that user and finds any cause for concern, they can take a number of actions, ranging from barring any communication in online games to Xbox Live account suspensions, all the way up to physical Xbox 360 console bans.
Microsoft may also remove points from an Xbox Live account holder's Gamerscore if they receive complaints they have tried to cheat to unlock achievements. Microsoft said that adding feedback to complaint reports "is one feature in several near- and long-term product and service enhancements that we have in the works."
Posted:
Related Forum: Xbox Forum
Source: http://www.neowin.net/news/microsoft-updates-complaint-feature-on-xbox-live-will-notify-you-if-action-is-taken
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Comments
FrogPosted:
So far I've reported a few modders on the older Call of Duties but never received any messages about the report. So much for their updates.
MentalistPosted:
daw I never even report people lol .
I do, but it doesnt even work. Microsoft doesnt check the "reports" they get ignored.
MentalistPosted:
Michelangelo- Still doubt they do anything when you report someone besides send you a msg
True, I reported tons of people (with a reason) and I never saw anyone getting banned.
TaigaAisakaPosted:
slapshot101 I never report anyone,if people want to do bad things on the xbox let them, they payed at least $60 for it, so they can do what ever they want, leave it to Microsoft to find and ban these people, that's what we pay them for.
So if they were booting you or your friends offline you wouldn't try and get them banned or anything?
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