That's despite the fact that, for a brief while, the game was topping sales charts, too. It's moved down a few pegs on Steam's chart for the top sellers now that Cyberpunk 2077's big 2.0 update is out, but if for only a short amount of time, it was the No. 1 seller on Steam when it released. The Steam scores it's gotten since then, however, tell a different story.
Payday 3's Issues
To figure out what's going on with Payday 3 right now, you needed only to try to boot up the game between its launch and now or check the game's socials. Updates like the one below have been shared multiple times throughout the past two days as the devs kept players apprised as to what was going on with the matchmaking situation. Service outages have been occurring frequently since the game's release, but things seem to have more or less stabilized within the past 12 hours or so to the point that people could play the game.
Status update: Things are starting to look better. We're seeing players being able to create lobbies again and getting back in the game. You still might have a few issues, bear with us while we focus on stabilising! Thank you heisters! pic.twitter.com/wP8tM6yJmG— PAYDAY 3 (@PAYDAYGame) September 23, 2023
As evidenced by responses to the tweets from the devs, it's clear that not every player is finding success when it comes to getting into matches. Many are still encountering matchmaking errors, so players aren't in the clear just yet. Among other statements from the creators, Starbreeze CEO Tobias Sjögren issued an apology on Friday.
"We are so sorry that the infrastructure didn't hold up as expected, and although it's impossible to prepare for every scenario – we should be able to do better," he said. "We work tirelessly until we have restored all services and our players can get back to heisting again without issues!"
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