Nintendo is reportedly arguing that Joy-Con drift isn’t a real problem

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Nintendo is reportedly arguing that Switch Joy-Con drift “isn’t a real problem or hasn’t caused anyone any inconvenience”.

Those are the words of Chimicles Schwartz Kriner & Donaldson-Smith (CSK&D), a US law firm which is calling on consumers to provide video accounts detailing the negative experiences they have had with Nintendo Switch controllers.

The drifting Joy-Con issue—which causes analogue sticks to register movement even when untouched—was brought to wider public attention with the company’s filing of a class action lawsuit in July 2019.

It alleged that Nintendo is fully aware of a defect which causes Joy-Cons to drift and accused the company of unfair and deceptive business practices.

In March of this year US District Judge Thomas S. Zilly approved Nintendo’s move to compel the case to arbitration, but also rejected the platform holder’s bid to dismiss the case.

CSK&D is currently working to pursue the case through the arbitration process. According to online reports, it is now replying to consumers who have previously contacted it about Joy-Con drift problems and asking them to supply short videos outlining the issues they’ve experienced, how Nintendo dealt with their complaints, and whether it has affected their confidence in the company’s products.



“Thank you for contacting our law firm about the Nintendo Switch Joy-Con Drift litigation,” reads an email from the law firm republished on Reddit. “We are working on putting together a montage of video clips from Nintendo Switch owners such as yourself as a way to give voice to the joy-con drift issues you’ve experienced. This will be helpful to us in responding to Nintendo’s arguments about how this isn’t a real problem or hasn’t caused anyone any inconvenience.

“In an effort to humanize and demonstrate these issues and their impact on consumers, it would be helpful to our prosecution of the case if you would submit a short (90 seconds or less) video to us describing your experience with the Joy-Con drift on your controllers.”


CSK&D requests that videos are submitted by October 16 and said it intends to share them with Nintendo’s attorneys and the company’s representatives.

Shortly after the class action suit was filed last year, Nintendo reportedly stopped charging for repair of drifting Joy-Cons and began refunding those who had already paid for a fix, although it did not acknowledge an actual fault with Switch controllers.

However, Nintendo’s president offered the company’s first public Joy-Con drift apology during an investor Q&A in June 2020. “We apologize for any inconvenience caused to our customers regarding Joy-Con controllers,” Shuntaro Furukawa said.

“We are continuing to improve our products, but currently Joy-Con is subject to a class-action lawsuit in the United States and is a pending issue so we cannot comment on any specific actions we may take.”


Nintendo was hit with a new Joy-Con drift lawsuit in September, which accuses the company of planned obsolescence – a policy of producing goods designed to break so that they need to be replaced.

The lawsuit was filed in Paris by French non-profit consumer organisation UFC-Que Choisir, which said it was acting in a bid to get Nintendo to change the way Joy-Cons are manufactured.



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Source: https://www.videogameschronicle.com/news/nintendo-is-reportedly-arguing-that-joy-con-drift-isnt-a-real-problem-or-hasnt-caused-anyone-any-inconvenience/

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"Nintendo is reportedly arguing that Joy-Con drift isn’t a real problem" :: Login/Create an Account :: 3 comments

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-RagnarokPosted:

Mario350 joycon drifting isnt an issue i never had joystick drifting on any controller i own by nintendo or sony, all my xbox controllers have that issue, not saying its not a thing on anything else, but its all about the how bad its been used consent use of course its gonna happen.

again i used my joycons until i got my controllers for smash bros and mario maker 2 not once did i get drifting on any of them and they all been used for over 600+ hours, well my xbox controller lasted about 400hours of use. so again its not a real problem if its only a minority issue and wear and tear


That's weird, because I've spent more money replacing my joycons at this point than I did on the console itself and I bought it a little over a year ago. I'm on my 7th pair btw and the left one has just a little bit of drift after only a few weeks of use.

Mario350Posted:

joycon drifting isnt an issue i never had joystick drifting on any controller i own by nintendo or sony, all my xbox controllers have that issue, not saying its not a thing on anything else, but its all about the how bad its been used consent use of course its gonna happen.

again i used my joycons until i got my controllers for smash bros and mario maker 2 not once did i get drifting on any of them and they all been used for over 600+ hours, well my xbox controller lasted about 400hours of use. so again its not a real problem if its only a minority issue and wear and tear

tO0tPosted:

Joy on drift is definitely real. My girlfriend has a switch and one of the joy cons is drifting really really bad it makes games like Mario kart unplayable.