PSN Name Changes Are Still Coming, Confirms Sony

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Today, Sony Interactive Entertainment updated its PlayStation Store return policy to allow users to cancel their pre-orders of a digital game and get their money back within 14 days, if the game hasn't been downloaded. It's far from the most consumer-friendly return policy out there, but it's a step in the right direction. That said, in the announcement of the update, Sony confirmed that PSN name changes are still indeed coming, even if it hasn't said anything about the feature since it announced it last year.

Outlining the new policy over on PlayStation.com, there's a section titled "Change of Online ID," which notes that you cannot cancel or obtain a refund for your purchase because you changed your online ID. Meaning, if you buy a game, and then change your online ID, you won't be able to cancel or obtain a refund just based off this.

The fact that Sony opted to include this section in the policy update is pretty interesting given that, at the moment, you can't change your name. In other words, does this suggest that name changes are coming soon? Maybe. I mean, it isn't obvious why else this section would be included if not. Future proofing maybe? But why not just update the return policy section when name changes release?

Whatever the case, some fans have been growing increasingly worried that we may not see the feature anytime soon, and that may still be the case, but at least we know it hasn't been outright canned.

As you may know, name changes has been one of the most demanded features for a long, long time. It took Sony so long to acknowledge the issue that many eventually just gave up, thinking it would never come. But here we are: it's coming. We don't know when, and we don't know the finer details, but we know it's coming.

Anyway, as always, feel free to sound off in the comments with what you think. Is Sony saving name changes for the PS5 or will we see the feature this year?

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Related Forum: PlayStation Forum

Source: https://comicbook.com/gaming/2019/04/01/psn-name-changes-playstation-ps4-coming/

Comments

"PSN Name Changes Are Still Coming, Confirms Sony" :: Login/Create an Account :: 10 comments

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MazePosted:

Scxtt Isn't really the end of the world, although it is good to have the option


I think it's the fact that it's such a basic feature that the competitor(Xbox) has had for a long time

DashiiPosted:

Meaning, if you buy a game, and then change your online ID, you won't be able to cancel or obtain a refund just based off this.

Am I missing something? Why would a name change make someone want a refund?

ScxttPosted:

Isn't really the end of the world, although it is good to have the option

ZemaPosted:

about time , its crazy how psn is just starting to get this . while on the other hand xbox has had it the whole time

AnimePosted:

Wow not sure what to think

HiPosted:

Should have been done a long time ago. But glad they still plan on bringing it to us!

MazePosted:

hypothetical
Maze So dumb how name changes still aren't a thing on PlayStation

Im surprised this wasn't done years ago...


I know. I remember people telling me they couldn't change their names on ps3 they had to make a whole new account and that is just ridiculous. Glad Xbox has always had the feature!

LoveFairyPosted:

They need to hurry the heck up sheesh

junoPosted:

Maze So dumb how name changes still aren't a thing on PlayStation

Im surprised this wasn't done years ago...

MazePosted:

So dumb how name changes still aren't a thing on PlayStation