PlayStation Boss Explains Why Cross-Play Took So Long to Enable

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PlayStation’s cross-play holdout ended on Wednesday with Fortnite players now able to play with others on different platforms, a change that the PlayStation Worldwide Studios boss said took longer than he would have wanted.

Sony shared the news. of cross-play finally being enabled on the PlayStation 4 in a PlayStation Blog post that referred to Fortnite’s cross-play feature as an “Extended Fortnite Cross-Play Beta.” Cross-play is only available in that game right now, a game often referenced in the debates about cross-play given Sony’s account-limiting practices when it came to the battle royale game, practices that are now being changed.

Following that initial announcement, PlayStation boss Shawn Layden answered more cross-play questions in a PlayStation Blogcast (via Eurogamer) and talked about the steps that he says Sony had to take first before enabling cross-play with other platforms.

“We know this is a want, this is a desire, and we want to be able to deliver that in the best way possible," he said in the PlayStation Blogcast. "Now, enabling cross-play isn't just about flipping a switch and 'there you go'. It's a very multi-dimensional kind of attribute or feature.”

The “flipping a switch” comparison might bring up another example of cross-play to listeners’ minds, one that also happened in Fortnite but wasn’t fully planned. Epic Games has more than once activated cross-play in Fortnite to let those on the PlayStation 4 and Xbox One play together, an event that showed the technology was in place to enable it even by accident.

Layden said that there were several scenarios that Sony had to explore first though that ranged from looking at cross-play from a business perspective to making sure that players would still be supported by a customer service team prepared to deal with cross-play challenges.

“So we had to look at it from a technical point of view, we have to work with our partners from a business point of view, we have to make sure that if we enable this, do we have the right customer service support, do we have the right messaging out there, do we have all these different things that you have to get in line,” he said. “It's rather ordinal - they have to go in a certain order to get them all set up.”

With the feature live now in Fortnite, Layden indicated that feedback has been promising so far, though he admitted that the feature took longer to enable than he would’ve liked.

“That's why, though it's taken us longer certainly than even I would have wanted, but it took as long as it was going to take to get it ready and get it done, which is why we're able to not only to announce it on this past Tuesday, but also enable it at the same time,” he said.

PlayStation’s cross-play beta for Fortnite is now live.

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Related Forum: PlayStation Forum

Source: https://comicbook.com/gaming/2018/09/29/playstation-fortnite-cross-play-why-it-too-so-long-to-enable/

Comments

"PlayStation Boss Explains Why Cross-Play Took So Long to Enable" :: Login/Create an Account :: 16 comments

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MazePosted:

This is just full of bs excuses, so tired of Sony. Literally everything about the company is complete trash and that includes PlayStation. I'm not saying that as a Xbox fanboy, that's just how it is at this point.

They literally said, about a month ago, that they won't do crossplay because PlayStation is the best console to play fortnite on... nice.

lbreadsticklPosted:

Bulllllllllllll.

1.) Business - this is the reason they gave for not wanting to do it, because they have sooo many players that they don't need other platforms and that they are 100% confident Sony is the best place to play games.

2.) Technical support...? They could literally ask Microsoft, Nintendo, steam, or even game devs about any problems and quick fixes for them. I mean Nintendo got cross play up and running in a heart beat.

So yeah, they can't seem to stop bull******** everyone.

DecyPosted:

These excuses... first if it was activated by accident on fortnite? then isn't it as simple as flipping a switch lol.. and as for the whole "Customer Service" Stuff.... Nintendo a company much smaller and was capable of sorting that out in such little time and same goes for Microsoft.. Supposed to be for the players yet they struggle to change a few policy's?

Nothing but corporate backtalk here... i am glad that they are finally leaning towards it they just need to start bull*** less lol.

SturnusPosted:

Very interesting read! I would love to see a more in depth story about what it took for cross platform compatibility to be a thing.

coolbunny1234Posted:

Microsoft has proven time and again that they are the superior organization, and Sony does nothing but continue to distance themselves in the running.

MarkPosted:

Well regardless its nice to have crossplay, but they need to introduce it to other games.