Nintendo has also updated its warranty terms following FTC letter

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Nintendo has become the second gaming company to comply with the FTC’s letter regarding hardware warranty policies.

In a letter sent a couple of weeks ago, the U.S. Federal Trade Commission (FTC) advised major manufacturers – including Microsoft, Nintendo, and Sony – to adjust the warranty terms for their hardware products.

The FTC took issue with the “warranty void if removed” policy which all three companies had for years. This violates the Magnuson-Moss Warranty Act, and the FTC gave all companies 30 days to revise their policies or face legal action.

Sony altered the language in its warranty policy yesterday, and Nintendo has now followed suit.

The language is similar to Sony’s revised policy, in that both now say that warranty is void only when damage is done to the product as a result of using third-party components or peripherals, not when using any of them.

This warranty shall not apply if this product: (a) is used with products not sold or licensed by Nintendo (Including but not limited to, non-licensed game enhancement and copier devices, adapters, software, and power supplies,” the original policy read.

Now, the updated terms read, “This warranty shall not apply if this product has been damaged by products not sold or licensed by Nintendo (Including, but not limited to, adapters, software, and power supplies).”


Microsoft is the only company to have not issued a statement about the FTC’s letter, but it’ll likely also change its policies.

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Related Forum: Gaming Discussion

Source: https://www.vg247.com/2018/05/10/nintendo-warranty-policy-change-ftc-letter/

Comments

"Nintendo has also updated its warranty terms following FTC letter" :: Login/Create an Account :: 4 comments

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TOXICPosted:

Glad to hear this news, should have been implemented before tbh.

WrenPosted:

Sage
Maze Sony yesterday or the day before and now Nintendo. Just a matter of time before Microsoft updates their warranty terms.
Is this sticker on the Xbox one as well??


Yes, there is a sticker on the xbox. This is a huge thing for people that want to manually clean their consoles and if something breaks while they are fixing it they dont have to worry about it not being able to get fixed.


It also causes unnecessary costs for the companies though, people may think they can or that their product needs fixing, end up breaking it making the company still have to pay out?

SagePosted:

Maze Sony yesterday or the day before and now Nintendo. Just a matter of time before Microsoft updates their warranty terms.
Is this sticker on the Xbox one as well??


Yes, there is a sticker on the xbox. This is a huge thing for people that want to manually clean their consoles and if something breaks while they are fixing it they dont have to worry about it not being able to get fixed.

MazePosted:

Sony yesterday or the day before and now Nintendo. Just a matter of time before Microsoft updates their warranty terms.
Is this sticker on the Xbox one as well??