Ok so recently I was permanently banned from Xbox for no real reason at all.
I have a 10 year tenure on my account, with over $3,000 worth of games, and I just applied a 12 month on it.
The reason I was banned was they 'said' I was suspected of solicition, meaning that I was trying to sell my account. Now, mind you I had a unique gamertag by the name of 'Bay'; I would get messages every single day, to the point I had to turn off my notifications, about people wanting to buy my account and/or gamertag. I always messages them back told them I wasn't interested and I'm not selling my account. I tried explaining to enforcement team, however they said there is a clear intent to sell my account so they upheld the decision. I don't know what to do now, they took my money and everything. The enforcement team doesn't care what so ever, they go by what is suspected. I'm seeking legal advice because it's no way in hell that I'm going to let Xbox run off with my money and everything I worked hard for over the years. Yes, it's just a game but that isn't the point, most of my games were bough digitally so I no longer have access to them. What do you guys think? If I was trying to seek my account I wouldn't be so upset but I am.
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This is complete and utter bullshit, literally been a fanboy of Xbox, but **** XBOX.