iPhoneLocked iPhone 5Posted:

Status: Offline
Joined: Jan 18, 20126 Year Member
Posts: 207
Reputation Power: 8
Hey guys, I'm currently in a situation. My iPhone 5 is locked and I can't remember any of my accounts on it either, I don't remember my icloud or the passcode to unlock it, I don't want to permanently lock myself out of my iPhone. I ran into this problem with my iPhone 4 but I remebered my stuff, unfortunately I wasn't able to this time. I can't remember if I'm signed into my icloud or not, well if it's enabled or whatever. Thanks to everyone who is able to help me! I appreciate it.
#2. Posted:
Mitochondria
  • Winter 2016
Status: Offline
Joined: Nov 24, 20134 Year Member
Posts: 3,126
Reputation Power: 287
I mean if it IS your phone, just take it to your local carrier shop they should be able to help.
#3. Posted:
Status: Offline
Joined: Mar 10, 20144 Year Member
Posts: 66
Reputation Power: 2
It sounds like your iPhone is Activation Locked and you do not know what your Apple ID/Password is.

Since it is none of our business what security you have on your account, I have provided links to several sources to help you recover your account.

(Note: Never tell anyone your Apple ID, Password, or any other sensitive information related to your account.)


First thing to do is to try and recover your Apple ID.

Use the Apple ID management webpage to locate or recover your Apple ID account: [ Register or Signin to view external links. ]

If you forgot your Apple ID:
[ Register or Signin to view external links. ]

If you forgot your Apple ID password:
[ Register or Signin to view external links. ]

If you forgot the answers to your Apple ID security questions:
[ Register or Signin to view external links. ]

If you have an extra layer of security on your account:

Two-step verification for Apple ID: [ Register or Signin to view external links. ]

If you cant sign in with two-step verification using your Apple ID:
[ Register or Signin to view external links. ]

Switch from two-step verification to two-factor authentication: [ Register or Signin to view external links. ]

Two-factor authentication for Apple ID: [ Register or Signin to view external links. ]

Recover your Apple ID with two-factor authentication account recovery:
[ Register or Signin to view external links. ]

If you need further assistance with trying to recover your Apple ID account, you can contact AppleCare Support and they can try to verify you on the phone. (Depending on what security you have on your Apple ID account)

If you are not able to recover your Apple ID account and your iPhone is still Activation Locked, there is only a one other thing you can try to do.

Gain access to the Proof of Purchase for the device and contact AppleCare with the documentation ready to submit for review.

AppleCare Support phone number for your region: [ Register or Signin to view external links. ]

Hope this helps.
Users browsing this topic: None
Jump to:


RECENT POSTS

HOT TOPICS