AdviceMy possible CPU issues
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AdviceMy possible CPU issuesPosted:

Wraith
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Ok so I recently bought an AMD Ryzen 7 2700X from a seller on the Facebook marketplace. The CPU was infact factory sealed and had never been opened. I had opened it up to check everything looked up to standards just in case and everything was fine.

A few days later I put it in my PC to see if it would work and it worked fine. I currently have a Ryzen 3 2200G so it was much better to use. Fast forward a couple of days and I start playing GTAV. I had been playing GTAV previous days but only for short periods of time but during the longer period, my PC randomly lost display but the PC was still running. I have tested most of my components to see what the issue is and when I change from the Ryzen 7 to the Ryzen 3 everything is fine.

I do have a couple of theories as to what the issue may be but I do not have a solid idea on what it actually is.

1. My PSU is not sufficient enough for the CPU. I have a 400W XFX PSU.

2. The CPU overheated and now is permanently damaged. I was using the cooler that came with the CPU so idk about this option. The temps were jumping between 40 and 55 but idk if that is normal for idle.

I left my PC off over night and I switched it on in the morning with the Ryzen 7 and it booted fine. I restarted my PC to have a look in bios and change my CPU fan settings to run faster because I thought it might have been a cooling issue and then when it was rebooting, I lost display and it didn't come back.

I am currently using my Ryzen 3 and I haven't had any issues since so there is something up with the CPU when it use whether it's power or temps idk.

Another issue that I have is that the Ryzen 7 has some scratches on (caused by me) and I wanted to know if that would derasticly change my CPU temps. My CPU was acting up before the scratches were there so it's 100% not the cap use for it not working.

I was switching out to my Ryzen 3 after I found the Ryzen 7 to not be working and I realised I had no thermal paste to use on my Ryzen 3 so I got a knife and tried to get thermal paste from the Ryzen 7 and put it on the Ryzen 3 (I'm dumb I know). I ended up not using the thermal paste because I could only get off a tiny amount and it just wasn't worth using it. I cleaned up the rest of the thermal paste with a cotton bud and put it in the CPU box. At that point I ordered some thermal paste and rubbing alcohol to use on my CPU and I switched between both CPUs to test the Ryzen 7 and it wasn't working to now I have stuck with the Ryzen 7. The scratches are only on the surface and are not very deep at all but I know even the most microscopic difference can have a big impact on the CPU.

Any assistance is greatly appreciated and if you could educate me with anything that would help me with my issues then that is also very much appreciated. Thanks in advance.
#2. Posted:
OGTrey079
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Wouldn't a display issue be gpu related? Could be not enough power for both components?
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OGTrey079 wrote Wouldn't a display issue be gpu related? Could be not enough power for both components?


That could be the issue. It's 100% not a problem with the GPU because I have been using it for quite a few days without any issues using my Ryzen 3.
#4. Posted:
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Wrxith wrote my PC randomly lost display but the PC was still running.

So, what happens exactly? You lose display for a few seconds, or you have to restart the PC when you lose display? How/when does the issue occur and how do you resolve it?

Wrxith wrote 1. My PSU is not sufficient enough for the CPU. I have a 400W XFX PSU.

That shouldn't be the issue. The 2700x should pull maybe, at most, about 25W more than the 2200G under full load.

Wrxith wrote 2. The CPU overheated and now is permanently damaged. I was using the cooler that came with the CPU so idk about this option. The temps were jumping between 40 and 55 but idk if that is normal for idle.

idle temp is irrelevant unless there is a serious issue. Which, to be fair, if you're at 55c idle, then there might be a serious issue. We kind of need to know what cooler you're using, and what your temps are under load.

Wrxith wrote Another issue that I have is that the Ryzen 7 has some scratches on (caused by me) and I wanted to know if that would derasticly change my CPU temps. The scratches are only on the surface and are not very deep at all but I know even the most microscopic difference can have a big impact on the CPU.

That is not the CPU you've scratched, it's just the heat spreader. Scratches on the IHS are fine, thermal paste would fill any gaps you've made anyway- that's kinda the entire point of thermal paste.

Okay, so first tell us all of your specs please.

Then, put the R7 2700x back in, reset CMOS and boot in to Windows, don't mess with the BIOS.
Use your preferred monitoring tool to keep an eye on temperatures, and clock speeds while you stress test(benchmarking programs and/or play some games). Let us know what happens and what temps/clock speeds are like when the issue occurs.
#5. Posted:
Wraith
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Ok so I turn my PC on and it will work but then if I reboot my PC then there is no display at all. I am using the stock RGB cooler that comes with the CPU. I never got chance to check my temps and speeds under load because I never thought I would have any issues. I will switch my CPU some point tomorrow and see what is going on ind test if stuff works etc. I have a feeling that because I switched the CPU the bios had set the settings to best fit the Ryzen 3 so it is messing up my Ryzen 7 maybe.

Once the CPU is in, I will clear CMOS and then keep an eye on everything like you said. To clear it, I just remove the battery in the motherboard right? I haven't ever done it before so idk how it works.

The parts that I know from the top of my head are:

400W XFX PSU (not too sure on the exact name)
ASRock AB350M PRO4
Corsair Vengeance RGB 2x8GB 3200Mhz
120GB WD SSD
1TB SEAGATE HDD
AMD Ryzen 7 2700X with RGB Wraith Cooler
Arctic X4 Thermal Paste
GTX 1050ti
Deep Cool Tesserect case (idk the exact name)

That's all I believe.
#6. Posted:
Xelokii
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I would say 400w psu is a bit low for a fully set up 1050ti with rgb, but the problem may be elsewhere
#7. Posted:
Xelokii
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frankiedeleon wrote I would say 400w psu is a bit low for a fully set up 1050ti with rgb, but the problem may be elsewhere
I would check the psu tier list and see where your power supply stands and maybe go from there
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frankiedeleon wrote I would say 400w psu is a bit low for a fully set up 1050ti with rgb

It is not. A system with an R7 2700x and GTX 1050Ti shouldn't be pulling any more than 300W, if even that much.
#9. Posted:
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21 wrote
frankiedeleon wrote I would say 400w psu is a bit low for a fully set up 1050ti with rgb

It is not. A system with an R7 2700x and GTX 1050Ti shouldn't be pulling any more than 300W, if even that much.
yeah im a bit of a novice when it comes to trouble shooting. I just like gaming on a nice build lol but other than not having enough cooling, or the thermal paste needing to be replaced. What do you think could be the problem? assuming all of the cables are in the correct place on the motherboard and psu.
#10. Posted:
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Everything is plugged in correctly, I have Arctic MX4 applied with the RGB Wraith Cooler. Everything works fine with my R3 but not with the R7. I didn't clear CMOS when I changed CPUs last time so maybe it's getting underpowered or something?
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