You are viewing our Forum Archives. To view or take place in current topics click here.

How do I cancel a pre-orderPosted:

Status: Offline
Joined: Aug 26, 20144 Year Member
Posts: 392
Reputation Power: 20
Just want to get the private beta and am having trouble with cancelling the preorder
#2. Posted:
uwu
  • Shoutbox Hero
Status: Offline
Joined: Dec 17, 20108 Year Member
Posts: 4,050
Reputation Power: 1062
Before the game is released, you have to call Xbox Support to cancel the pre-order. That's at least what I read once I looked it up on Google.
#3. Posted:
Status: Offline
Joined: Dec 28, 20126 Year Member
Posts: 216
Reputation Power: 10
If you pre-ordered on the Playstation or Xbox store, I don't think you can opt-out. If I'm mistaken *sorry*

If you pre-ordered in a shop, simply don't pay the remainder of the cost for the game on release.
#4. Posted:
-Simplicity
  • 5K Undisputed
Status: Offline
Joined: Feb 22, 20145 Year Member
Posts: 5,289
Reputation Power: 3468
Motto: PM me if you have any questions. | Chaotic360 Tool Seller.

Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.
#5. Posted:
Status: Offline
Joined: Aug 26, 20144 Year Member
Posts: 392
Reputation Power: 20
-Simplicity wrote
Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.


I bought in the Xbox marketplace, so digitally
#6. Posted:
EnergisedGamingYT
  • Christmas!
Status: Offline
Joined: Feb 20, 20163 Year Member
Posts: 116
Reputation Power: 10
Airs wrote
-Simplicity wrote
Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.


I bought in the Xbox marketplace, so digitally


On the xbox website under transactions somewhere not 100% sure but if its been 30days since the preorder cannot be canceled
#7. Posted:
-Simplicity
  • Blind Luck
Status: Offline
Joined: Feb 22, 20145 Year Member
Posts: 5,289
Reputation Power: 3468
Motto: PM me if you have any questions. | Chaotic360 Tool Seller.
Airs wrote
-Simplicity wrote
Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.


I bought in the Xbox marketplace, so digitally



I searched it up online and from what I read, you would have to contact support directly. You can either give them a call or use the live chat on the Xbox site. I would recommend calling them up since that seems to be the better option when it comes to support, but you can try out the live chat and hope you can get it cancelled through there. Make sure you do use the official live chat on the site (if you go with this option) so you don't give any information to anyone other than an actual support member.
#8. Posted:
Nathan
  • V5 Launch
Status: Offline
Joined: Jun 05, 20135 Year Member
Posts: 3,847
Reputation Power: 5246
Motto: Chat is... well you know...
I think it depends on where you pre ordered it from
#9. Posted:
Status: Offline
Joined: Feb 18, 20118 Year Member
Posts: 382
Reputation Power: 16
Go to xbox.com sign into the account that has the preorder then click on your profile, click view Microsoft account, near the bottom look for your recent purchases then find the WWII preorder and cancel it.
#10. Posted:
cat
Status: Offline
Joined: Dec 25, 20144 Year Member
Posts: 6,425
Reputation Power: 5065
Motto: lowercase
I believe you have to either contact Xbox Support via online or over the phone to cancel it.
Jump to:
You are viewing our Forum Archives. To view or take place in current topics click here.