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How do I cancel a pre-orderPosted:

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Just want to get the private beta and am having trouble with cancelling the preorder
#2. Posted:
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Before the game is released, you have to call Xbox Support to cancel the pre-order. That's at least what I read once I looked it up on Google.
#3. Posted:
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If you pre-ordered on the Playstation or Xbox store, I don't think you can opt-out. If I'm mistaken *sorry*

If you pre-ordered in a shop, simply don't pay the remainder of the cost for the game on release.
#4. Posted:
-Simplicity
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Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.
#5. Posted:
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-Simplicity wrote
Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.


I bought in the Xbox marketplace, so digitally
#6. Posted:
EnergisedGamingYT
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Airs wrote
-Simplicity wrote
Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.


I bought in the Xbox marketplace, so digitally


On the xbox website under transactions somewhere not 100% sure but if its been 30days since the preorder cannot be canceled
#7. Posted:
-Simplicity
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Airs wrote
-Simplicity wrote
Where did you preorder from and for what console? With that information, that may be able to help us guide you in the right direction.


I bought in the Xbox marketplace, so digitally



I searched it up online and from what I read, you would have to contact support directly. You can either give them a call or use the live chat on the Xbox site. I would recommend calling them up since that seems to be the better option when it comes to support, but you can try out the live chat and hope you can get it cancelled through there. Make sure you do use the official live chat on the site (if you go with this option) so you don't give any information to anyone other than an actual support member.
#8. Posted:
Nathan
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I think it depends on where you pre ordered it from
#9. Posted:
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Go to xbox.com sign into the account that has the preorder then click on your profile, click view Microsoft account, near the bottom look for your recent purchases then find the WWII preorder and cancel it.
#10. Posted:
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I believe you have to either contact Xbox Support via online or over the phone to cancel it.
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