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I NEED SERIOUS HELP! +Rep to whoever helps me first!!!
Posted:

I NEED SERIOUS HELP! +Rep to whoever helps me first!!!Posted:

Azul
  • Ladder Climber
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Joined: Apr 21, 20149Year Member
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Status: Offline
Joined: Apr 21, 20149Year Member
Posts: 336
Reputation Power: 15
I'm trying to buy an Xbox $10 Online Game Code and everytime I click "Buy Now" it always asking me for a Debit/Credit Card even though I have $25 in gift card balance on my account... What do I do???
#2. Posted:
Coffins
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I'm pretty sure you need to remove the credit card that's on the account.
#3. Posted:
Azul
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Coffins wrote I'm pretty sure you need to remove the credit card that's on the account.

I don't have any Debit/Credit card on my account.. All I have is the remaining gift card balance
#4. Posted:
Coffins
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You may not have enough but it probably isn't registering your money. Happened to me before.
#5. Posted:
Crustyy
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I think you need to add your debit card for security reasons. When i had a xbox one i had to add my debit card to my account before i could buy anything
#6. Posted:
PBR
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You need to put a debit/credit card on your account and purchase it with the Debit/credit card since the "gift card option" won't be available. Luckily they just take the money from the gift card balance before actually touching your money.
#7. Posted:
Mario350
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you need a cc or dc to buy off xbox or else it wont let you account paying is for only games and dlc
#8. Posted:
002
  • Fairy Master
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It's been a while since I played xbox, but when you are in the screen where you purchace it you should be able to press "X" or "Y" to switch the payment method. This was back when we had microsoft points though so I don't know if that changed or not.

Maybe your balanced was removed because it automatically renewed your membership?
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