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Help with my laptop please
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Help with my laptop pleasePosted:

FFGA
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So I have a acer laptop, model no. VA70.
I having an odd problem with the laptop to be honest. It keeps shutting down on me randomly even with a charged battery. Its been tolerable but it just shut down on me and I lost all my work for a new design I've been working on. I need any insight you guys might have.
#2. Posted:
Nathan
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trying posting in the compute forums that might help
#3. Posted:
Gary
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Sounds like it could be an overheating issue. I recommend using Speccy to check out your temperatures next time you are using your laptop. [ Register or Signin to view external links. ]
#4. Posted:
FFGA
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Potion wrote Sounds like it could be an overheating issue. I recommend using Speccy to check out your temperatures next time you are using your laptop. [ Register or Signin to view external links. ]


downloading now, will update after I check temps.
#5. Posted:
Shiv
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As potion said check temps.

Have a look in event viewer and see what the shut down event says, post it in here so one of us can check it out.
#6. Posted:
FFGA
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Shiv wrote As potion said check temps.

Have a look in event viewer and see what the shut down event says, post it in here so one of us can check it out.


I don't know how to check that
#7. Posted:
FFGA
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[ Register or Signin to view external links. ]
#8. Posted:
FFGA
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so do you guys think it's just overheating? if so what do you recommend me doing to improve or fix the problem?
#9. Posted:
Shiv
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Temps seem fine.

Kernal-Power 41 is the event when the PC reboots without a proper shutdown.

There may be an issue with the laptop battery, does this ever happen when the laptop is on charge or does it only happen when the laptop is running on battery?
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