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Moms computer infected with Live Security Platinum! HELP!
Posted:

Moms computer infected with Live Security Platinum! HELP!Posted:

SynergyEclipse
  • Powerhouse
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Joined: Dec 04, 201112Year Member
Posts: 453
Reputation Power: 18
Status: Offline
Joined: Dec 04, 201112Year Member
Posts: 453
Reputation Power: 18
Please help my moms computer got infected with Live Security Platinum 3.6.1 and I need help removing it. My moms computer has very important medical documents on it so it needs to be removed soon. It blocks all .exe and antivirus. PLEASE HELP!
#2. Posted:
Pip-Boy
  • Wise One
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Joined: Jul 28, 201013Year Member
Posts: 593
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Status: Offline
Joined: Jul 28, 201013Year Member
Posts: 593
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start your computer in safe mode>uninstall if it comes with any errors ill help you asap
#3. Posted:
OnlyHax
  • TTG Addict
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Joined: Jan 26, 201113Year Member
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Status: Offline
Joined: Jan 26, 201113Year Member
Posts: 2,003
Reputation Power: 90
First off, if your mom has very important documents for work she should have a backup of it somewhere. I hope that computer is not the only place they're stored.

Atom has the right idea. Start your computer in safe mode(without networking), and it should let you run your anti-virus.
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