1. Press the Menu button on the Xbox One controller.

[ Register or Signin to view external links. ]

2. Select Settings.
3. Select Network.

On the Network settings screen, under Current Network Status, the NAT Type field will tell you your current NAT type.

[ Register or Signin to view external links. ]

---

1. From the Network settings screen, select Test multiplayer connection.
2. After the test is complete, you will need to pull and hold both triggers and both bumpers on your controller. This will display a Detailed network statistics screen.

[ Register or Signin to view external links. ]

3. In the second column of the Detailed network statistics screen you will see a field called Detailed NAT information. At first, you will see () displayed in this field while your NAT type is being retested. Once you see NAT information displayed in this field, the test is complete.
4. Press the B button on your controller to return to the Test multiplayer connection results.
5. Select Continue to return to the Network settings screen and check your NAT type.

If the problem persists, the problem has to be on your end connection wise.