New Xbox One Experience: Fix Coming for Failed Update of Preview

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If you’re among the chosen few that got invited to the preview of the New Xbox One experience, you may have encountered a rather problematic issue that caused the update to hang and fail at about 60-80%.

Luckily, Microsoft’s engineers have identified the cause, and a fix is incoming, as mentioned on the private preview forums.

“System Update Hangs: A huge thank you to the community over the past 24hours as we encountered a system update error when the system upgrade hangs at 80%. Engineering has determined the problem from your experiences and a fix is underway.”

In the meanwhile, a workaround has also been provided for those that don’t want to wait for the fix:

“In the interim any user that encounters the system update hanging at 60-80% please do the following:
Pull physical power (yes, I really mean pull the cable).
Once the console is powered back on, it will appear to complete an update, then land on a System Update available screen.
Attempt to take the update again, if it hangs a hard reboot may be required again and try again. We have seen that 3 reboots can complete.”

As usual, this serves as a good example on why taking part in the beta preview program is more of a responsibility, and not just the privilege to check out new features before everyone else.

Preview members deal with these problems so that the rest of the user base won’t have to when the new Xbox One experience will launch in November.


Posted:
Related Forum: Xbox Forum

Source: http://www.dualshockers.com/2015/10/04/new-xbox-one-experence-fix-coming-for-failed-update-of-preview-microsoft-provides-workaround/

Comments

"New Xbox One Experience: Fix Coming for Failed Update of Preview" :: Login/Create an Account :: 24 comments

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RobbedPosted:

UZl i need to experience this new dash, cant wait for the full release


I want to experience it too. It comes out in 2016, which is a while yet.

RobbedPosted:

Joyful-
JaffaCakeNotBiscuit Good to see that they have fixed this issue quick


I'm glad that their fixing a lot of issues quick, you can really tell that microsoft is working hard.


They should work hard considering how much we pay for their games and membership.

DivePosted:

JoyfulMods
JaffaCakeNotBiscuit Good to see that they have fixed this issue quick


I'm glad that their fixing a lot of issues quick, you can really tell that microsoft is working hard.


So they should be working hard they make enough money.

Joyful-Posted:

JaffaCakeNotBiscuit Good to see that they have fixed this issue quick


I'm glad that their fixing a lot of issues quick, you can really tell that microsoft is working hard.

SkittlePosted:

Good to see that they have fixed this issue quick

DeluxeHazardPosted:

UZl i need to experience this new dash, cant wait for the full release


Same here. The new dashboard looks much slicker than the one we have currently.

OGPosted:

i need to experience this new dash, cant wait for the full release

JastyPosted:

Enjoying the quick speeds of the new update, although the bugs are (expected) annoying. But easy to over-come can't wait for full release.

SkyPosted:

Mickers More issues, at least it was sorted relatively quickly.

At least they are fixing them right away :)

XboxJebusPosted:

Musk
Mickers More issues, at least it was sorted relatively quickly.


they should have checked it & solved it before release IMO.


Well considering it isn't fully released and is just out to certain people that got invited for testing purposes I would say theyre doing just that Lmao.