Xbox 360 Disc Scratching Lawsuit Moves Forward
The suit, which dates back to 2007 says that Microsoft “negligently designed and manufactured” the Xbox 360. The suit also says that the console was “unable to withstand even the smallest of vibrations, and that during normal game playing conditions discs spin out of control and crash into internal console components, resulting in scratched discs that are rendered permanently unplayable.”
In return, Microsoft has said that the disc-scratching issues affected only 0.4 percent of systems by disc-scratching. The company further argues that the main cause of gouged discs is actually consumer misuse, not a product defect. It appears the company is taking this seriously enough that it has actually included a clause in the Xbox One terms of service that doesn’t allow for people to file class action suits because of any defects with the Xbox One that might be found. That won’t protect the company against whatever is coming when it comes to the Xbox 360.
Posted:
Related Forum: Xbox Forum
Source: http://gamingbolt.com/xbox-360-disc-scratching-lawsuit-movies-forward
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Comments
slapshot101Posted:
I can see this, but disk scratching happens in pretty much anything you put a disk into, and I haven't noticed that any of my 7 Xbox 360's if there slim or phat they scratch more then any other of my devices. I do get scratches from time to time but its really not that big of a deal, just install the game to your HDD and then as long as it can read any part of the disk it will play from that install.
ArzuaPosted:
Futurist It's awful that if I move my Xbox in anyway my disc is ruined
My discs used to scratch on the old 360, with the slim, I haven't had problems.
SkittlePosted:
To be fair if they saw this coming they should have said that you can't file a lawsuit in the TOS of the Xbox 360
DeluxeHazardPosted:
CriticaI I think they have learned their lesson,
because on every new console they make
says do not move console unless you eject disc.
Well the fact that if you barely move your console, the disk you are currently playing will get ruined completely. A manufacturer error like this is really unfair to the customer in my opinion.
CriticaIPosted:
I think they have learned their lesson,
because on every new console they make
says do not move console unless you eject disc.
because on every new console they make
says do not move console unless you eject disc.
OdinPosted:
Bio My xbox was fully functional and this happened to me on multiple occassions. Wish they took into consideration more for the customers. .4 still seems very low.
Well lets say that there have been 84 million consoles sold (thanks google search) 0.4% of 84 million is 336,000 consoles that have been affected. Lets say each console had one $30 game break to the point that it is unplayable. That is $10,080,000, too much if you ask me.. They could have used a better dvd drive but it doesn't matter now.
BioPosted:
My xbox was fully functional and this happened to me on multiple occassions. Wish they took into consideration more for the customers. .4 still seems very low.
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