A PSN user got his account hacked and lost $600, and Sony won't refund
Reddit user Kadjar claims that his account was hacked. The hacker then used the user’s credit card to make about $600 in purchases from the PlayStation Store. Another thing the hacker did was to deactivate Kadjar’s PS4 from the account.
Kadjar naturally followed through with Sony’s customer support and a few interesting proceedings took place afterwards. According to Kadjar, Sony promised to investigate the incident but said that even if they were to refund him anything, it would be a maximum of $150, which is the maximum amount a person can have in their PSN wallet at any one time.
Additionally, Kadjar was advised that if he were to speak to his credit card company and request a chargeback, he would have his PSN account banned, losing all his purchases, trophies, etc… Which is something Sony has been known to do, according to a few reports on its forums.
Further complicating the matter is that because the hacker deactivated Kadjar’s PS4 and activated theirs instead, he will have to wait six months before he can reactivate his PSN account on his own PS4. The reason being Sony’s policy, which limits the number of times you can deactivate your account from a console to once every six months.
Kadjar has received lots of messages from other users offering to replace the games he would lose. The latest update he posted points towards another Sony representative looking into the matter.
It’s worth noting that we cannot confirm whether or not a hack did indeed take place, but as Kotaku notes, this is probably a good time to remind everyone that Sony, unlike Steam and Xbox Live, does not offer a two-factor authentication system.
Posted:
Related Forum: PlayStation Forum
Source: http://www.vg247.com/2015/03/13/a-psn-user-got-his-account-hacked-and-lost-600-and-sony-cant-refund-him/
Related Articles
Comments
KatsumiChanPosted:
AimiSliH Thats true you need xbox one:) so much harder to hack.
To a certain extent, but there are still ways.
Still not true, do you remember all the xbox hacks before?
AimiPosted:
SliH Thats true you need xbox one:) so much harder to hack.
To a certain extent, but there are still ways.
OhDiegoCostaPosted:
If the hacker got in courtesy of Sony's error, he needs to be refunded. If however he gave away account details, I respect their stance
EnchantedWoodEPosted:
1989ProfessorGamingES thank god for xbox , this is ridiculous
Pretty sure nothing like this would happen on xbox and if it did the guy would be refunded.
I mean you cant tell me that xbox wouldn't do the same thing.
1989Posted:
ProfessorGamingES thank god for xbox , this is ridiculous
Pretty sure nothing like this would happen on xbox and if it did the guy would be refunded.
bsmPosted:
Had a similar issue with my Xbox account. Except MS were helpful, froze the account with purchases and had to have them declined from the bank or something. Was only like $120 though, not $600.
Latest Downloads
- 01. Sekiro: Shadows Die Twice - Save Game (All 4 endings, all 3 costumes and full upgrades)(0)
- 02. Mass Effect Legendary Edition: Save Game (Female, earthling, war hero)(0)
- 03. My Summer Car: SaveGame (Satsuma stock, 10500 marks)(0)
- 04. My Summer Car: SaveGame (Satsuma rally, 12k marks, storyline untouched)(0)
- 05. My Summer Car: SaveGame (Stock fully assembled Satsuma, storyline 0%)(0)
- 06. Dying Light: SaveGame (New Game, Nightmare Mode)(2)
- 07. Mass Effect Legendary Edition: Save Game (Male, wanderer, war hero, paragon)(0)
- 08. Dying Light: SaveGame (Storyline 100%, maximum resources)(2)
- 09. My Summer Car: SaveGame (GT Satsuma, perfect save)(1)
- 10. [US] Resident Evil HD Game Save(15)
- 11. [US] Resident Evil HD [CQC FTW](6)
- 12. Dying Light: SaveGame (I'm a Zombie 50LvL)(2)
- 13. BROK The InvestiGator: SaveGame (The game done 100%)(1)
- 14. My Summer Car: SaveGame (White Satsuma, straight from the factory)(0)
- 15. LEGO Pirates of the Caribbean: SaveGame (The Game done 53%)(2)
Latest Tutorials
- 01. The Redress Of Mira 100% Walkthrough | Trophy & Achievement(198)
- 02. Russian Pinocchio Quick Trophy Guide(190)
- 03. Venatrix Quick Trophy & Achievement Guide(155)
- 04. Call of the Sea 100% Platinum Walkthrough(232)
- 05. Wire Lips 100% Platinum Walkthrough(192)
- 06. The Expanse 100% Platinum Walkthrough | Trophy & Achievement(221)
- 07. Doctor Who: The Edge of Reality - PS4 Platinum P/Thru(173)
- 08. Doctor Who:The Lonely Assassins - 100% Guide(212)
- 09. DAYMARE 1998 PS4 - Full game 100% TROPHY WALKTHROUGH(182)
- 10. Stray Platinum Walkthrough | Trophy & Achievement Guide(192)
- 11. Raji: An Ancient Epic | Complete Gameplay Walkthrough(209)
- 12. Corpse Killer: 25th Anniversary Edition - Longplay(194)
- 13. Song of Horror: Complete Edition Gameplay Walkthrough(178)
- 14. Remoteness 100% All Trophies Walkthrough(185)
- 15. Detective Inspector Mysterious Clues Platinum Walkthrough(216)
"A PSN user got his account hacked and lost $600, and Sony won't refund" :: Login/Create an Account :: 99 comments