Xbox One units shipped early are blocked from Xbox Live

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Microsoft has said that gamers who have received Xbox One consoles prematurely will not be able to connect to Xbox Live.

The platform holder issued a statement over the weekend after a 'systems error' within US retailer Target (as reported on Engadget) saw an unconfirmed number of Xbox One units mistakenly ship to pre-order customers.

"Due to a retail partner's system issue, a very small number of Xbox One consoles were shipped to consumers before the 11/22 street date," said Microsoft's Larry Hryb, aka Major Nelson.

"We're pleased to see the initial response to Xbox One has been so positive, but given we are still putting the finishing touches on our games, UI and online services, as well as confidential partner and media agreements, these consoles units will be restricted from connecting to Xbox Live until closer to our launch date," he went on to confirm.

Crucially, Microsoft has previously said that a day one system firmware update will be required to use the console. Although not confirmed, the inability to connect to Xbox Live could prevent the update and render prematurely shipped Xbox One units unusable for the time being.

Microsoft has worked swiftly to remove and block online posts showing and detailing aspects of the Xbox One's user interface and online store. Posts from one user, going by the online alias of Moonlight Swami, have been removed from YouTube, and an Ebay auction for another Xbox One was taken down before completion.

Moonlight Swami confirmed that the aforementioned day-one system update, which they managed to instal before their Xbox One was banned from Live, weighs in at around 500MB.

Microsoft has said the console ban will not be permanent, and that the user will get full use of the Xbox One "closer to launch".

Microsoft is preparing for an Xbox One release date of November 22 in 13 markets. The Xbox One price has been set at £430 / €500 / $500.

Posted:
Related Forum: Xbox Forum

Source: http://www.computerandvideogames.com/437421/xbox-one-units-shipped-early-are-blocked-from-xbox-live/

Comments

"Xbox One units shipped early are blocked from Xbox Live" :: Login/Create an Account :: 53 comments

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KatsumiPosted:

I-DA-KING Don't see why they did't expect for people to get banned, They ban people who play there games early why they would't ban people who play there new console early


I believe that the ban was only logical to prevent things such as leaks. They are being unbanned when the console is officially released anyway

I-DA-KINGPosted:

Don't see why they did't expect for people to get banned, They ban people who play there games early why they would't ban people who play there new console early

ChubbyLumpkinzPosted:

POLYSICS
RobShepherdFTW
Katsumi Well it's good to see that they are not going to be banned permanently. I would hate to have my console blocked off Xbox Live before the console is even officially released to the public


You should not even have the system before the launch day. You and no one else is special. Any one who gets it early should be the employees.


You do realize this isn't a result of consumer error, right?


no some people are just to dumb to realize that lol

THCv3Posted:

If you were not to turn it on, then you should of been good. I think it would of been obvious that you would have been banned. Just return it from where you bought it from.

POLYSICSPosted:

RobShepherdFTW
Katsumi Well it's good to see that they are not going to be banned permanently. I would hate to have my console blocked off Xbox Live before the console is even officially released to the public


You should not even have the system before the launch day. You and no one else is special. Any one who gets it early should be the employees.


You do realize this isn't a result of consumer error, right?

Da_BombPosted:

VANAGON If I got it early and they banned me permanently I'd sue target, thankfully they made the right decision to make it so that it isnt permanent.


When I needed a lawyer, it cost 600 dollars just to show up. Then 80 dollars an hour. Thats cheap. It would br very counter productive to sue target.

OT im glad they just disabled online instead of ban though

gmlukensPosted:

Well that is fair enough, at least they can play offline

BradPosted:

RobShepherdFTW
Katsumi Well it's good to see that they are not going to be banned permanently. I would hate to have my console blocked off Xbox Live before the console is even officially released to the public


You should not even have the system before the launch day. You and no one else is special. Any one who gets it early should be the employees.


True but that doesn't mean you should be banned for it... It was their fault

RobShepherdFTWPosted:

Katsumi Well it's good to see that they are not going to be banned permanently. I would hate to have my console blocked off Xbox Live before the console is even officially released to the public


You should not even have the system before the launch day. You and no one else is special. Any one who gets it early should be the employees.

KatsumiPosted:

Well it's good to see that they are not going to be banned permanently. I would hate to have my console blocked off Xbox Live before the console is even officially released to the public