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My Xbox One has completely froze
Posted:

My Xbox One has completely frozePosted:

E-t-H
  • Winter 2020
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I was playing fifa and then it froze

i've held power button for 5-10 seconds, unplugged everything but when i turn it back on its goes back to where it froze on fifa

any help?


Thanks
#2. Posted:
MD5
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If you haven't already, unplug the power cable.
#3. Posted:
Thlack
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It might be time to give microsoft a call. Otherwise I would say try a new HDMI cable because it could be some kind of weird display problem.
#4. Posted:
WarhawKz
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oo If its a fix needed youll get a free game
#5. Posted:
Rodent
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best thing to do is call Microsoft and see if its still under warrenty and have them fix the problem! could be laser if your playing the game or could be the console its sell. just cause its a xbox one doesnt mean its not going to have issues like the older consoles had.
#6. Posted:
Garbotron
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Some idiot says get a new HDMI cable lol wtf

Obviously it's a software issue if you can restart the console and game, and the game gets to the same point in the game and freezes.

How about delete the game off the harddrive, reinstall it, that's what I did, works fine for me.

seriously though, why would you need to change the HDMI cable if it's a software issue and not a hardware issue? Kids are so stupid now a days, god help us
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