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Windows won't open?

#1.

Posted: Sun May 06, 2012 8:39 pm

Boxes

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I was watching basketball on my laptop and my internet froze, then closed down internet explorer, and then shut down my computer. By itself. When I try to turn my computer it tells me that windows has shut down do to an error that can affect my computer. When I try to start windows normally it gives me an error message and shuts down my computer. When I click on the other option of letting the computer fix it, it goes on for hours searching for the problem, it searched for 10 hours last night. What can I do? Any ideas?

I'm on my desktop now, it is my laptop that won't work.

#2.

Posted: Mon May 07, 2012 3:13 am

Kyle93

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What happens when you start in safe mode? Press F8 on BIOS screen and pick safe mode. If it boots then its a program issue. If not then its windows and we can go from there.